fbd777 Privacy Policy

1 Introduction and Scope

fbd777 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use the fbd777 platform accessible at https://fbd777.pro ("Platform"). This Privacy Policy describes how fbd777 collects, uses, stores, discloses, and protects personal data in connection with the operation of our online casino and sports betting services.

This Privacy Policy applies to all players, registered account holders, and visitors to the Platform, regardless of the device or location from which the Platform is accessed. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together constitute the full agreement between you and fbd777. We may update this Privacy Policy from time to time; the most recent version will always be published on this page with an updated effective date.

2 Data We Collect

fbd777 collects personal data through several channels, including account registration, use of the Platform, payment processing, and communications with our support team. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, and national identification or passport number (required for age and identity verification);
• Contact Data: Email address, mobile phone number, and residential address (including city, district, and postal code within Bangladesh);
• Financial Data: Mobile banking account references (bKash, Nagad, Rocket, Upay), transaction identifiers, deposit and withdrawal history, and account balance information;
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers;
• Usage Data: Pages visited, games played, betting history, session duration, click-stream data, and feature interactions within the Platform;
• Communications Data: Records of your communications with fbd777 customer support, including live chat transcripts, emails, and submitted complaint forms;
• Verification Documents: Copies of government-issued identity documents, proof of address, and source-of-funds documentation where required for KYC (Know Your Customer) compliance.

We do not intentionally collect sensitive personal data (such as health records, racial or ethnic origin, or religious beliefs) unless voluntarily provided in the context of a responsible gaming self-exclusion request. In such cases, the data is used solely to administer the protective measure requested.

3 How We Use Your Data

fbd777 processes your personal data only for specific, legitimate, and clearly defined purposes. The primary purposes for which your data is used include:

• Account Management: Creating and maintaining your player account, verifying your identity and age, and managing your login credentials securely;
• Payment Processing: Facilitating deposits and withdrawals via your chosen payment method, reconciling transactions, and detecting payment fraud;
• Legal Compliance: Meeting our obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any reporting obligations imposed by licensing authorities;
• Platform Security: Detecting, investigating, and preventing fraudulent activity, bonus abuse, account takeovers, and other prohibited conduct as described in our Terms & Conditions;
• Customer Support: Responding to your queries, resolving disputes, and processing complaints in a timely and effective manner;
• Responsible Gaming: Monitoring your gaming activity to identify potential problem gambling behaviour and administering self-exclusion, deposit limits, or time-out requests;
• Service Improvement: Analysing aggregated usage data to improve the functionality, performance, and content of the Platform;
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time by contacting support.

fbd777 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except for standard fraud detection screening which may trigger account holds pending manual investigation.

4 Legal Basis for Processing

fbd777 processes personal data under the following lawful bases, depending on the type of data and the purpose of processing:

• Contractual Necessity: Processing required to fulfil our obligations under the account agreement with you, including operating your account, processing payments, and providing access to Platform features;
• Legal Obligation: Processing required to comply with applicable AML, KYC, and licensing regulations, including identity verification and transaction reporting;
• Legitimate Interests: Processing carried out in fbd777's legitimate business interests, including fraud prevention, Platform security, and improving the quality of our services — provided those interests are not overridden by your privacy rights;
• Consent: Processing based on your explicit consent, specifically for marketing communications and optional analytics cookies. You may withdraw consent at any time without affecting the legality of prior processing.

5 Data Sharing and Third Parties

fbd777 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may share your data with the following categories of trusted service providers who process data on our behalf under strict contractual obligations:

• Payment Processors: Mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners required to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and assess risk in accordance with regulatory requirements;
• Game Content Providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who may receive anonymised session data to deliver and audit their game content;
• IT and Infrastructure Providers: Cloud hosting, content delivery, and cybersecurity service providers who maintain the technical infrastructure of the Platform;
• Customer Support Tools: Live chat and ticketing software providers used to facilitate support interactions;
• Regulatory Authorities: Relevant licensing authorities or law enforcement agencies where disclosure is required by law, court order, or regulatory direction.

All third-party service providers engaged by fbd777 are contractually required to process your data only for the specified purpose, to implement appropriate security measures, and to refrain from any further disclosure or use beyond what is necessary.

6 Cookies and Tracking Technologies

fbd777 uses cookies and similar tracking technologies to operate the Platform effectively and to improve the experience for our players. The cookies we use fall into the following categories:

• Essential Cookies: Required for the Platform to function correctly, including session management, login persistence, and security tokens. These cannot be disabled without impairing Platform functionality;
• Analytical Cookies: Used to collect anonymised information about how players interact with the Platform, such as which pages are visited most frequently and where users encounter errors. This data helps us improve the Platform;
• Preference Cookies: Store your settings and preferences (such as language or display options) so that the Platform behaves consistently across sessions.

fbd777 does not use advertising or targeting cookies to build profiles for third-party advertisers. You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to access certain features of the Platform.

7 Data Retention

fbd777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, to satisfy AML and regulatory record-keeping obligations;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Support Communications: Retained for up to three (3) years from the date of each interaction;
• Marketing Consent Records: Retained for the duration of the consent and for one (1) year following withdrawal of consent, to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to an identified individual. Where deletion is not immediately technically feasible (e.g., in backup archives), data will be isolated and protected until deletion can be completed.

8 International Data Transfers

fbd777 operates as an offshore platform, and some of your personal data may be processed or stored in jurisdictions outside Bangladesh. In all cases where personal data is transferred internationally, fbd777 ensures that appropriate safeguards are in place, including contractual protections that require the recipient to handle your data to a standard equivalent to the protections described in this Privacy Policy.

By using the Platform and registering an account with fbd777, you acknowledge and consent to the transfer of your personal data to our service providers and infrastructure partners in other jurisdictions where such transfers are necessary for the delivery of our services.

9 Exercising Your Data Rights

fbd777 respects your rights over your personal data. To exercise any of your rights as described at the top of this page — including access, rectification, erasure, objection, portability, or restriction — please submit a written request to our data protection team at [email protected].

Please include in your request your full name, the email address associated with your account, a clear description of the right you wish to exercise, and any relevant details. We will acknowledge your request within 48 hours and provide a substantive response within 30 calendar days. In cases of complexity or volume, we may extend this period by an additional 30 days with prior notification.

We may request additional identification to verify your identity before fulfilling a data rights request, to ensure that we do not disclose or delete data in response to an unauthorised request.

10 Children's Privacy

The fbd777 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If fbd777 discovers or is notified that personal data has been collected from an individual under the minimum age, we will immediately close the associated account, delete all personal data collected, and return any funds to the payment method used, in accordance with our Terms & Conditions.

If you believe that a minor has registered an account or submitted personal data to fbd777, please contact our support team immediately at [email protected] so that we can take prompt action.

11 Changes to This Privacy Policy

fbd777 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email.

Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how fbd777 protects your data.

For any questions, concerns, or complaints regarding this Privacy Policy or the way in which fbd777 handles your personal data, please contact us at [email protected]. We are committed to resolving all privacy-related concerns in a fair, transparent, and timely manner.